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Last Updated May 2018
At UK Underfloor Heating, we’re committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who visit our website, how we use it and how we keep it secure.
From time to time we may change this policy so please check this page occasionally to ensure that you’re happy with any changes. By using our website you’re agreeing to be bound by this policy.
If you have any questions regarding this policy please email us at email@example.com or by contact us by telephone on 0114 2477772.
Who are we?
We are a UK based company Supplying Underfloor Heating throughout the British Isles.
How do we collect information from you?
We obtain information from you when an enquiry is made with regards to our Underfloor Heating systems by telephone or through our website.
What type of information is collected from you?
The personal information we collect might include your name, address & email address; as well as which of our products you have enquired about. Your card information is not held by us, it is collected by our third party payment processors (paypal), who specialise in the secure online capture and processing of credit/debit card transactions.
How is your information used?
We will use your information to process orders that have been submitted as well as for any future correspondence with regards to the purchase.
Who will see my personal details?
Any details we store will only be used and seen by UK Underfloor Heating. We will not pass your details on to any other parties. The only time your details will be used by a third party will be when you use our third party payment processors (paypal).
Your Access to and control over information
You may opt out of any future contacts from us at any time.
You can do the following at any time by contacting us via email address or phone number given on our website:
Your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data) the information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser. We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing, customer service & arranging deliveries) are granted access to personally identifiable information. The computers that we use are also kept in a secure environment.
We definitely take pride in offering the most comprehensive service available here in the UK. Our teams have demonstrated consistently that we deliver the best price and quality and we will not be beaten on either.
If you believe You can purchase our services and/or equipment cheaper, please talk to us and we will ensure we assist you in doing a full like for like check and where we are found to be more expensive we will correct this as a matter of urgency. Read More...
For ease of installation and to help our clients who want to manage the installation process themselves. We have added a 5 step system to assist, and this is excellent for anyone who wishes to install underfloor heating in a single room. For more information please follow the 5 EASY STEPS To Installation. Please be aware however the plumbing and electrical installation should be carried out by skilled tradesmen.Read More...
We have made available as much of the technical information about how systems work and indeed how they should be installed. Our extensive experience in the building and heating trade has taught us that each installation is very different from the next. So in order to assist you further please see our Technical information section for more information or call us on 0800 2321501.Read More...
For information about the range of underfloor heating we stock please do not hesitate to call us on Freephone 0800 2321501 or follow our Google+ page for updates. For general guidelines we extensively stock items like heating pipe and accessories. For these and other items we have in stock if you order before 12 o clock weekdays, we can normally deliver the items for you next day.Contact Us
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